Ikontatil.com Regional Manager Nilgün Çakmak stated that the season has never ended in Antalya and Antalya Hotels are still full.
Nilgün Çakmak, regional manager of the ikontatil.com and Ikon Hotels brands, who has been working as a holiday agency by providing call services to hotels in Antalya for 8 years and also operates thermal hotels in Afyon and Bolu, said that she is hopeful about this winter.
Some of the customers of the Kemer region moved to Alanya and Side
In an exclusive interview given to our website by Nilgün Çakmak, she stated that tourist density areas have changed. He stated that especially the tourists who came to Kemer in previous years are now shifting to Side and Alanya hotels. She pointed out that most hotels serving in the Kemer region need to be renovated. He stated that Alanya and Side hotels have undergone renovations in recent years and that they are in demand both in the domestic market and in Europe and that they have had a good season.
Customer satisfaction is at the forefront for holidaymakers when choosing a hotel.
Nilgün Çakmak: “Holidaymakers do not neglect their holidays, especially after the pandemic, and the market is growing every year. Nowadays, holidaymakers are more selective and hotels with high customer satisfaction are at the forefront. He prefers seaside, renovated and well-maintained hotels. Therefore, I think that hotel owners should pay attention to customer satisfaction and follow the renewal processes of hotels meticulously every year. As a holiday agency, we are currently in the contract process for the 2024 period. Sales and deals are going well. Reservations for seaside, renovated and Side-Alanya hotels with high guest scores are progressing faster.”
Indicators are positive in winter tourism
Nilgün Çakmak, Regional Manager of the group that operates thermal hotels as İkon Hotels in Afyon and Bolu, in addition to being a holiday agency, also has a positive outlook on the winter. He stated that the occupancy rates in thermal hotels, which are already serving with 70-80% occupancy, will remain high in winter and that they are hopeful about the sector.