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TAV's 3 airports are among the best in the world

TAV Airports Chairman of the Executive Board Serkan Kaptan said, "We are very happy to win these awards, which are determined directly by passenger evaluations."

Haber Giriş Tarihi: 07.03.2023 13:15
Haber Güncellenme Tarihi: 07.03.2023 13:15
Kaynak: Haber Merkezi
https://www.tourismjournal.com.tr/
TAV's 3 airports are among the best in the world

Ankara Esenboğa, Üsküp and Zagreb airports operated by TAV Airports were deemed worthy of the 'Best Airport' award in their respective categories within the scope of the 'Airport Service Quality-Airport Service Quality ASQ' program.

According to the statement made by the company, 3 airports were also awarded in the special categories introduced this year.

While Üsküp Airport was selected as the 'Cleanest Airport in Europe', Zagreb and Üsküp received awards in the 'The Airport with the Most Special Staff' and 'The Easiest Airport Travel' categories.

Ankara Esenboğa and Üsküp airports were listed among 'Europe's Most Pleasant Airports'.

The awards, determined by the passenger evaluations by the Airports Council International (ACI World), will be delivered to their owners at the ceremony to be held as part of the ACI Customer Experience Global Summit, which will take place in Incheon, South Korea on September 4-7, 2023.

ASQ program created by ACI World; offers tools to measure and improve passenger satisfaction, business performance and airport service quality.

- 'Last year, we served a total of 78.5 million passengers at our airports'

TAV Airports Chairman of the Executive Board Serkan Kaptan, whose views are included in the statement, stated that they are working to provide the best travel experience by closely monitoring the needs and expectations of passengers at 15 airports they operate in 8 countries, and said:

“Last year, we served a total of 78.5 million passengers at our airports. We are very happy to win these awards, which are determined directly by passenger evaluations. With our human resources and knowledge, we have become a preferred brand in airport operations all over the world. I would like to thank all our employees who contributed to this success.'

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